2020 Agenda

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Bringing Together Industry, Academia and Government to Discuss Canadian Natural and Man-Made Catastrophes
CatIQ Connect is a content-driven discussion to foster collaboration before, during and after catastrophic events. This conference provides a content driven overview of catastrophes, discusses strategies in catastrophe management and explores sector perspectives. Overall themes are on preparedness and resiliency, available tools, and impacted stakeholder and policy makers working together for the greater good of all Canadians.
Day 1 - February 3
Registration Opens
1:00 - 2:30pm
Workshop hosted by the Canadian Red Cross
2:30 - 3:00pm
Networking Break Sponsored by Munich Re
3:00 - 5:00pm
Workshop hosted by the Canadian Red Cross

Day 2 - February 4
Registration Opens
8:00 - 8:45am
8:45 - 9:00am
Welcome & Acknowledgements and Intro Address
Managing Director, CatIQ Inc.
Co-emcee & President, ClimAction Services Ltd.
Co-emcee & Director of Disaster Risk Reduction, Canadian Red Cross
9:00 - 9:15am
2019 CATs in Review
Managing Director, CatIQ Inc.

The conference will begin with an overview of catastrophes that occurred in 2019. This comprehensive review will include a chronology of events, geographic footprints of impacted areas, related media and insured loss estimates provided by CatIQ.

9:15 - 10:15am
Leadership and Financial Solutions to Climate Change Sponsored by The Co-operators Group
Moderator: Bill Murphy
National Partner, Risk and Sustainability Services, KPMG LLP
President & CEO, Addenda Capital Inc.
Chief Risk and Strategy Officer, Ontario Teachers' Pension Plan

Corporate leadership is clearly seen as a critical element in responding to the significant economic challenges presented by climate change. Such leadership can serve both as a catalyst for, and in conjunction with, emerging government policies. Barbara Zvan from the Expert Panel on Sustainable Finance will speak to the Panel’s recent thought-provoking recommendations on a national strategy, and Roger Beauchemin, President & CEO of Addenda Capital, will speak to how a progressive insurer and investor is working to leverage its position to address both the risk and opportunity sides of the climate change equation.

10:15 - 10:45am
Networking Break
Morning Concurrent Sessions
10:45 - 11:45am
Mental Health and Disasters
Moderator: Anna Ziolecki
Director, Partners for Action
Acting Senior Director, Case Management, Canadian Red Cross
President, Stan Darling Insurance Inc.
Director, Desjardins Insurance

We tend to focus on the financial cost of disasters; but so often, the psychological and social costs are forgotten. This session will host speakers from the Canadian Red Cross, Stan Darling Insurance, and Desjardins. The panelists will speak to their experiences during disasters, and will include their best practices for claims teams, homeowners and first responders to overcome the emotional stress of working in and living through these events.

10:45 - 11:45am
Flood Resilient Design for New Residential Communities

As communities continue to be overwhelmed by flooding, there is an increasing need to find solutions to compliment traditional grey infrastructure systems that have been the primary method for managing overland water. Green infrastructure uses natural vegetative systems and technologies to provide a number of water management solutions, and used in conjunction with grey infrastructure, can help mitigate the devastating impacts of flooding. This session will discuss new methodologies being implemented to achieve flood resilient design for communities. Moderator: Dwayne Torrey, Director, Construction and Infrastructure Standards, CSA Group.

11:45am - 1:15pm
Lunch and Fireside Chat Sponsored by CRU Group
Director, Climate Change & Emerging Environmental Topics, Geneva Association
Afternoon Concurrent Sessions
1:30 - 2:30pm
Fort McMurray Rebuild

As we near the fourth anniversary of Canada’s costliest disaster, the Fort McMurray wildfire, we will hear experts speak to the rebuild. This session will be moderated by Rob de Pruis from IBC, who is Director, Consumer & Industry Relations, Western. Andrew Ross, SVP, Operations Canada of J.S. Held ULC is confirmed to speak. Stay tuned as we confirm the speakers for this session.

1:30 - 2:30pm
Risk Assessment: The Good, The Bad, The Ugly

This session will address how risk assessments are done within the emergency management profession, particularly errors and traps that risk assessors often fall prey to. These include using equations that incorrectly formulate risk, the importance of rare events, and the important role of ethics in selecting metrics. The panel will be moderated by Dr. Aaida Mamuji, Assistant Professor, Disaster & Emergency Management, York University. Representatives from Public Safety Canada and Ontario’s Office of the Fire Marshal and Emergency Management are confirmed to speak.

2:30 - 3:30pm
Move or Stay Put? Governmental Views on Flooding

The response to flooding events in Canada is frequent and expensive. It is becoming more important for the government to remove the risk or apply resilient methods to create sustainable communities. This panel will explore the perspectives from different levels of government around decisions to stay put or move out. Discussions will be focused on strategic retreats and buyouts, flood mapping, and infrastructure investment. Craig Stewart, VP, Federal Affairs, IBC, will moderate the session.

3:30 - 4:00pm
Networking Break Sponsored by Partners For Action
4:00 - 5:00pm
Resilience: The Whys and The Hows
Moderator: Glenn McGillivray
Managing Director, ICLR
President & CEO, Canada & English Caribbean, Swiss Re
Research Professor, Natural Hazards Center, University of Colorado Boulder
AVP, Personal Insurance, Underwriting Policy, Aviva Canada

As losses due to severe weather become more acute, for several reasons including a warming climate, it will be increasingly necessary for all of society – including the (re)insurance industry - to work together to, among other things, ensure that resilience measures are baked in to where and how we build/rebuild going forward. In this session, we will look at why resilience makes sense from a benefit/cost perspective, looking at the results of analysis which finds that the benefits of adding resilience measures to how we build/retrofit far outweigh the initial costs. The session will then look at what the (re)insurance industry would have to do in order to ensure that resilience is incorporated into insurers claims’ responses by considering the issue of policy wordings and reinsurance considerations and the challenges that surround making this happen.

5:00 - 5:30pm
Student Delegate Presentations
5:30 - 6:30pm
Cocktail Reception Sponsored by Aon
Day 3 - February 5
8:00 - 8:45am
8:45 - 10:00am
Preparation and Resilience: Canada’s Survival Guide to Overcoming a Major Earthquake
Moderator: Paul Cutbush
SVP, Catastrophe Management, Aon
President, SPA Risk LLC
Global Head of Resilience and Sustainability, Aon
Senior Director, Autorité des marchés financiers (AMF)

This panel will feature different views from experts on how Canada can prepare for and increase resiliency to a major earthquake. Charles Scawthorn will speak to the ICLR study on the possible fire damage following a major earthquake in Montreal. We will then hear from Nathalie Sirois of Autorité des marchés financiers (AMF) regarding the results of an extensive study on earthquake risk in Canada which includes exposures, rates, take-up rates, individual policy forms and how fire following is handled. Finally, Greg Lowe from Aon will provide the social, physical and financial resilience lessons learned from the 2011 events in New Zealand and Japan.

10:00 - 10:30am
Networking Break Sponsored by WINMAR (Canada) International Inc.
Morning Concurrent Sessions
10:30 - 11:30am
Partnering on a National Approach to Resilient Infrastructure

Escalating climate risk across Canada requires a collaborative and systemic national effort to protect Canadian homes and businesses through resilient infrastructure. This effort should both make existing infrastructure resilient to climate risk and should deploy new infrastructure to increase resilience of Canadian communities. Although all orders of government must collaborate in leading this process, there is also a role for the private sector in both sharing risk data, incenting investment through insurance pricing and through partnering in investments. Join leaders in this field for this informative signature panel. Moderator of the panel will be Kelly Gillis, Deputy Minister, Infrastructure and Communities at Infrastructure Canada. Confirmed speakers include: Nikhil da Victoria Lobo, Head Americas, Public Sector Solutions, Swiss Re; Lisa Dickson, Associate Principal and Director of Resilience for the Americas, Arup; and Matt Gemmel, Manager, Policy and Research, FCM.

10:30 - 11:30am
Communication Tools for Preparedness and Recovery
Project Director, MCIP, FCM
CEO, Insurance Brokers Association of Canada (IBAC)
City Councillor and Member of the Executive Committee, City of Laval
Founder, Mitigateway

As Canadians are getting more impacted by catastrophic events, the need for efficient communication tools for preparedness and recovery is increasing. This session will bring together representatives from the insurance community and from local governments to explore existing and emerging communication tools. Our panelists will share their recent hands-on experience on preparedness and protection campaigns, new tools for lines of communication between the insured and their insurance company and post-disaster communication between residents and their local government.

11:35am - 12:35pm
The War Story - The First 48 Hours
President & CEO, PACICC
President and Co-Founder, CRU Group Inc.
National Property Vendor Management Specialist, Co-operators General Insurance Company
Vice President, WINMAR (Canada) International Inc.

After a catastrophic event, the first 48 hours of a carrier’s response is paramount and critical in determining the success of the overall event response. Regardless of past experiences, every event will have unique characteristics based on geographic location, challenges with inspections, severities of losses and the expectations of the communities affected. The panel discussion will look to address the following: the carrier’s perspective - an insurance adjusters’ optimal response, insurance adjuster's perspective – a carrier’s optimal response, and best partnership practices in the first 48 hours.

12:35 - 2:05pm
Lunch and Presentation Sponsored by IBC
President & CEO, Insurance Institute for Business Home & Safety (IBHS)
Conference Wrap Up