2016 Program

For more information click the down arrows to reveal session descriptions. Click here to view the C4 2016 brochure PDF
7:30am - 8:45am
Breakfast
9:00am - 9:15am
Welcome and Acknowledgements
C4 2016 Emcee and Vice-Chairman, Hamilton Tiger-Cats and former EVP & Global Chief Strategy Officer, Crawford & Company
9:15am - 9:30am
Overview of Conference Objectives
Director, Canadian Climate Forum and former Director General, Weather and Environmental Monitoring, Meteorological Service of Canada, Environment Canada
9:30am - 10:00am
Speaker Presentation: Connecting the Dots
Principal Climate Scientist, Risk Sciences International
How can we connect the dots between industry, academia and government in Canada? What lessons can we learn from communities, other countries and globally? This session will examine what can be done to work together before, during and after catastrophic events. Throughout the conference, each session will discuss aspects of how Canada can work toward building a network for resilience which will be discussed more in-depth in the closing panel.
Theme 1: Catastrophes (An Overview)
10:00am - 10:15am
CatIQ 2015 CATs in Review
Director of Catastrophic Loss Analysis, CatIQ
The first theme, 'Catastrophes (An Overview)' will begin with just that, an overview of natural and man-made disasters which occurred in 2015. This comprehensive review will include geographic footprints, related media and insured loss estimates as provided by CatIQ. Additionally, CatIQs in-house meteorologist and Director of Catastrophic Loss Analysis, Carolyn Rennie, will provide some further insights into trends in Canadian catastrophes.
10:15am - 10:30am
Networking Break
Sponsored by IBC
10:30am - 11:30am
Speaker Presentations: Lessons Learned from Recent Events
Head, Earthquake, Swiss Reinsurance Company
Director of Operations, Town of Goderich
Program Manager, Flood Resiliency and Mitigation, City of Calgary
In order to learn how to prepare for catastrophes, we need to look back and review what did - and did not - work in past scenarios. This session will begin by talking about one of the most costly natural disasters that has yet to occur in Canada in recent history, a massive earthquake. Dr. Balz Grollimund will review the key loss drivers from the 2010/2011 Christchurch earthquakes and discuss parallels to a Vancouver earthquake. The session will then continue with a story of personal experience from Mr. Chip Wilson who dealt with the devastating F3 tornado which struck the town of Goderich in 2011. The final presentation will be from Carolyn Bowen on Lessons Learned from the 2013 Calgary Floods.
11:45am - 1:15pm
Lunch and Presentation
Sponsored by CRU Group Inc.
Keynote Speaker: David Phillips
Senior Climatologist, Environment Canada
We are pleased to have David Phillips, Canada’s foremost weather expert, provide us with what promises to be an entertaining and educational presentation. David has been with Canada’s weather service for over forty-five years and by studying Canadian climates he promotes the importance of understanding weather and climate. He’s been called “a genuine Canadian legend” and “our unofficial weather guru”, but prefers to think of himself as a weather ambassador for Canada. He has published many papers and reports, including the book The Climates of Canada, and two bestsellers: The Day Niagara Falls Ran Dry and Blame It On The Weather.
1:15pm - 2:00pm
View From on the Ground
Managing Director, ICLR
VP National Programs, WINMAR Franchise Corp
Principal, Civil and Structural, Giffin Koerth
President, CRU Group Inc.
The afternoon sessions will begin with a discussion from those who are on the ground after a catastrophe occurs. This panel of professionals, in the field of disaster restoration, independent insurance adjusting and engineering will provide their first-hand experience and insight with a "View From on the Ground".
2:00pm - 2:45pm
Speaker Presentations: Preparing for Man-Made Catastrophes
Associate Professor, Ecole Polytechnique de Montreal
Senior Toxicologist, Centre for Toxicology and Environmental Health (CTEH), LLC
Although the focus of discussion related to catastrophic events tends to rest on natural disasters, in this session, man-made catastrophes will be explored. José Fernandez will present an overview of Cyber Risk which is quickly becoming a more pertinent issue to plan for. Paul Nony will also discuss Environmental Disasters, such as oil pipeline spills, and provide his insights to the Lac Megantic train derailment of 2013.
2:45pm - 3:00pm
Networking Break
Sponsored by Munich Re
3:00pm - 3:45pm
Speaker Presentations: Dealing with Hail Risk
Physical Sciences Specialist, Applied Environmental Prediction Science, Prairie & Northern Region, Environment Canada
Head, King City Weather Radar Research Group, Environment Canada
In Canada, and especially in the Prairies, frequent hail storms cause significant property, automobile and crop damage. Hail is a hot topic in the insurance industry but little is discussed about the science behind hail. Experts from Environment Canada, Dr. Julian Brimelow and Dr. David Hudak, will discuss different aspects of hail research in Canada. Dr. Brimelow, based in Edmonton, will discuss research used improve hail detection and the prediction of hail along with how climate change might affect hail occurrence and size over North Amercia. Dr. Hudak, a weather radar meteorologist, will discuss dual-polarized weather radar technology and how it can assist in improving hail identification.
3:45pm - 4:45pm
Floods: Where Do We Stand and What's Next?
Moderator: Christoph Oehy
Head Treaty Underwriting - SVP, Swiss Reinsurance Company Canada
Network Manager, NSERC Canadian FloodNet
Vice President, Federal Affairs, Insurance Bureau of Canada (IBC)
EVP, COO National P&C Product, The Co-operators and COO, The Sovereign General Insurance Company
The first day of the conference will conclude with a panel highlighting the cause of some of the costliest disasters in recent history - floods. Multiple viewpoints will be explored by the panels executive members. The discussion will include current initiatives such as Partners for Action (which is working to engage stakeholders on concrete action item relating to flood resiliency), the NSERC Canada FloodNet research program (which is working on flood monitoring and forecasting in Canada) and the Insurance Bureau of Canadas recent Financial Management of Flood Risk Report (which includes an international review). The panel discussion will then discuss the next steps required to deal with the ever-looming flood risk.
4:45pm - 5:00pm
Speaker Presentation: Buoyant Foundation Project
Founder & Director, Buoyant Foundation Project, and Associate Professor, University of Waterloo School of Architecture
5:30pm - 6:30pm
Cocktail Reception
Sponsored by Aon Benfield
7:30am - 8:30am
Breakfast
Theme 2: Strategies and Tools in Catastrophe Management
8:30am - 9:30am
Modeling Catastrophes
Director, Climate Change Adaptation Project Canada, University of Waterloo
Head, Cat Perils Americas Hub, Swiss Reinsurance Company
Senior Vice President Catastrophe Management, Aon Benfield Analytics
Climate Scenarios and Climate Services Specialist, Ouranos
The second theme of the conference, Strategies and Tools in Catastrophe Management, begins with a panel of experts who will discuss how catastrophes are modeled. Specific discussions will include pitfalls in modeling due to the availability of data, a discussion on existing models for Canada and the challenges of integrating climate science into risk analyses.
9:30am - 10:15am
Who Pays the Bill?
Moderator: Steve Johnston
Director, Reinsurance, Co-operators General Insurance Company
Alberta Emergency Management Agency
VP Commercial Lines & Reinsurance, Aviva Canada Inc.
President & CEO, Munich Re of Canada
As Canadian homeowners, business owners, insurers, reinsurers and all levels of government know, there is a high cost associated with catastrophic events. How are the total costs paid? Is this the right mix? Who currently pays the bill and who should? This panel promises to be a very interesting discussion of how the cost of catastrophes is dealt with in Canada, what mechanisms are currently in place and what action plans could be made going forward.
10:15am - 10:30am
Networking Break
Sponsored by AIR Worldwide
10:30am - 11:15am
Are We Getting Through? Effective Communication
Moderator: Skip McHardy
Vice President, Canadian Catastrophe Operations, CRU Group Inc.
Acting Service Chief - Central Region, Meteorological Service of Canada, Environment Canada
Director, Meteorology, The Weather Network, Pelmorex Media Inc.
Vice-President, Communications, Insurance Bureau of Canada (IBC)
This panel of executives from industry, media and government will discuss the most effective tool to manage catastrophes - communication! This panel will provide insight into success stories and pitfalls of communication occurring before, during and after catastrophes - internally, between stakeholders, and externally to the public. Sharon Jeffers, of Environment Canada, will discuss an internal communication logique model; Sally Turney, of the Insurance Bureau of Canada (IBC), will describe IBCs internal emergency response program; and Chris Scott, from The Weather Network, will discuss media communication to the general public. This panel will also touch upon how to manage expectations with respect to communication platforms such as phone, email, web and social media.
Theme 3: Sector Perspectives
11:15am - 12:15pm
Resilient Cities
Moderator: Craig Stewart
Vice President, Federal Affairs, Insurance Bureau of Canada (IBC)
Manager, ICLEI Canada
Vice President, Global Partnerships & Initiatives, World Council on City Data
Vice President, Risk Management Services, Frank Cowan Company
The final theme, Sector Perspectives, begins at the local level discussing resilient cities. A distinguished panel of representatives, focused on municipal risk management and sustainability, will come together to discuss how cities can work toward being more resilient to catastrophes. Matthew Lynch, from the World Council on City Data, has worked globally to produce standardized indicators of resilient cities through ISO 37120. Ewa Jackson, of ICLEI Canada, works to connect local governments with leaders, accelerate actions related to sustainability and provide a gateway for these solutions. Barb Szychta, from Frank Cowan Company, is responsible for driving innovative risk management practices which support municipalities and the public-sector. This engaging discussion will be moderated by Craig Stewart of the Insurance Bureau of Canada.
12:15pm - 1:45pm
Lunch and Presentation
Co-sponsored by Aviva and The Co-operators
Keynote Speaker: Butch Bacani
Program Leader, The UNEP FI Principles for Sustainable Insurance Initiative, United Nations Environmental Program
Our keynote luncheon speaker on the final day will be providing us with a global perspective. Butch Bacani is the Program Leader of the Principles for Sustainable Insurance (PSI) at the United Nations Environment Programme Finance Initiative. The PSI is the largest collaborative initiative between the United Nations and the insurance industry. Its vision is a risk aware world, where the insurance industry is trusted and plays its full role in enabling a healthy, safe, resilient and sustainable society.
2:00pm - 3:00pm
Speaker Presentations: Public Sector Perspective
Director General, Prediction Services Directorate, Meteorological Service of Canada, Environment Canada
Regional Manager, Public Safety Canada
This session will provide a look into goals and initiatives related to catastrophes from the Public Sector perspective. At the national level, Stéphanie Durand will outline Public Safety Canada's National Disaster Mitigation Program (NDMP) and Diane Campbell will discuss the role of the Meteorological Service of Canada (MSC).
3:00pm - 3:15pm
Networking Break
Sponsored by Swiss Re
3:15pm - 4:00pm
Claims Executives
Moderator: Glenn Gibson
C4 2016 Emcee
Senior Vice President, Claims, Intact Financial Corp.
General Counsel and SVP, Claims & Compliance, Munich Re of Canada
President and CEO, Crawford & Company (Canada) Inc.
Our final session of the Sector Perspectives theme will feature insurance claims executives. An overview of recent catastrophe claims experience will be discussed at all levels: the insurance adjuster level with Pat Van Bakel; the primary insurer level with Mathieu Lamy; and the reinsurance level with Rissa Revin. Our panel of claims executives, moderated by C4 2016s emcee Glenn Gibson, will discuss challenges, successes and ongoing issues to be addressed within the Canadian insurance industry.
Closing Sessions
4:00pm - 4:45pm
Building a Framework for Resilience
Moderator: Jim Abraham
Director, Canadian Climate Forum
Director, ICLEI Canada
Executive Director, ICLR and CEO, PACICC
Director, Climate Risk Decision Support, Risk Sciences International
Our two-day conference will end with a panel discussion on how Canada can work toward building a network for resilience. This esteemed panel of representatives will address the challenges and leadership required, while drawing from professional experience and observations from the conference.
4:45pm - 5:00pm
Conference Wrap Up
Director of Catastrophic Loss Analysis, CatIQ