Frequently Asked Questions

Frequently Asked Questions2021-11-11T11:20:29-05:00
When will the online sessions take place?2021-10-28T19:58:57-05:00

CatIQ Connect’s 2021/22 season will consist of four days of content (“webinars”): One each in October, December, February, and June.

What is the webinar registration rate?2021-10-28T20:48:01-05:00


How do I register?2021-11-03T07:37:58-05:00

Click here to REGISTER NOW!

How long is each online webinar?2021-11-03T07:43:27-05:00

Generally, presentations take place between 10 a.m. and 3 p.m Eastern Time

What kind of equipment and software do I need?2021-10-28T20:39:45-05:00

Participants will need to use the webinar’s virtual platform – Brella – to access the event. Panels are streamed via Zoom.

How will I receive login instructions?2021-10-28T20:40:03-05:00

Two weeks before the event, you’ll receive an email at the address you used to register for the webinar with your Brella login details. The email will walk you through the steps you need to take to log into Brella and set up your attendee profile ahead of the webinar. Those who register later than two weeks ahead of the event will receive emails within 48 hours of registration.

Who do I contact for technical help if I’m unable to resolve issues on my own?2021-11-03T07:35:09-05:00

Up until 8 a.m. on the day of the event, you can contact After 8 a.m. on the day of the event, contact

Will I be able to interact with the presenters during sessions? What about other attendees?2021-10-28T20:42:49-05:00

Attendees will be able to submit questions to panelists via Zoom’s built-in chat and Q&A functions. Some panels also incorporate opportunities for attendees to ask questions via audio chat.
The virtual platform, Brella, allows attendees to schedule one-on-one meetings via video or text chat. Attendees can also participate in group breakout room discussions.

Will there be an exhibit hall?2021-10-28T20:43:20-05:00

Yes. Virtual booths for sponsors and other partners are available on the Brella platform.

In what time zone are the sessions scheduled?2021-10-28T20:45:59-05:00

Unless otherwise stated, all times are in North American Eastern Time (New York/Toronto/GMT -5 winter/GMT -4 summer.)

Will the sessions be recorded?2021-10-28T20:46:48-05:00

Yes. Recordings will be available to all registrants. Links to recordings will be distributed via email following the event.

How long will recordings be available after the event?2021-10-28T20:47:04-05:00

Two weeks.

What is the cancellation policy?2021-11-03T07:36:53-05:00

We recommend that you have a colleague take over your registration. If you, or another from your organization, cannot attend the online event please contact for a full refund.

When is the next in-person CatIQ Connect?2021-11-03T07:43:54-05:00

CatIQ Connect’s 2-day in-person conference is currently scheduled to resume in February 2023.

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